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Privacy Policy For Your lv918 Account

Your account data, payment records and privacy choices are set out in one clear policy for lv918.

ACCOUNT DATACOOKIE CHOICESDATA ACCESS

How This Privacy Policy Applies In Malaysia

lv918 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy describes how we collect, use, disclose, store and protect personal data connected with your lv918 account. It covers registration details, identity and age checks where required, device and connection records, wallet activity, support messages, cookie choices and requests made through the privacy contact route.

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Payment records can include references linked to Touch 'n Go, GrabPay, Boost dan FPX, but we do not treat a payment name as permission to use unrelated data. We use details for account access, transaction checks, fraud prevention, service messages and legal duties. Access depends on
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local law and is available only where local law permits; Malaysian requirements may differ from rules in another place. If a conflict arises, the applicable law and any mandatory retention duty guide our handling. We may update this page when our practices or legal obligations change,
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with the effective date shown on the policy page.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT

Contact Paths For Privacy Requests

Privacy questions should reach a clear route rather than a general message. From your account, use the support channel shown for account-data requests and include the email or mobile number attached to your profile. We may ask for a verification step before discussing records. Support can explain the request process, pass a correction request to the privacy team and record the date received. Access and response timing depend on local law and the scope of your request.

Team online

Account access

Ask us to confirm whether we hold account data, provide a copy where law permits, or explain why a request cannot be completed. We will verify your identity before releasing records to the correct person.

Correction request

If your name, contact detail or profile record is inaccurate, send the requested change through support. We compare the request with account checks, update it where appropriate, and tell you if a legal or security reason limits the change.

Privacy contact

For deletion, objection or other privacy matters, use the contact path shown on this page and describe the request. We route it for assessment, retain a request record, and reply within the period required by applicable law.

DATA PRACTICES

Data Handling From Login To Retention

We separate the main privacy points so you can see how a sign-in becomes a controlled record.

Data collected

We collect details you submit for an account, records created during account use, device and connection signals, and messages sent…

Purpose of use

We use account data to open and secure access, process requested transactions, answer support enquiries, detect misuse, maintain records and…

Cookies and storage

Cookies and similar storage can remember a session, protect sign-in steps and record your privacy choice.

Account security

Sign-in protection may include password controls, device signals, one-time checks and identity confirmation for sensitive requests.

Retention periods

We keep records only for the period needed for the stated purpose, account security, dispute handling or a mandatory legal…

Your requests

To request access, correction, deletion or a copy, contact support using the route shown here and identify the account you…

Privacy Questions About Your Account Data

These answers cover the privacy points most likely to affect your account in Malaysia. They explain what you can ask for, why verification may be needed, how cookies fit into a session, and what happens when a legal duty requires records to remain. If your circumstances differ, contact support with the account detail you can safely share; eligibility and access remain subject to local law.

We may collect registration details, contact details, device and connection records, account activity, payment references, support messages and cookie choices. The fields depend on what you request and the checks required for that account action.

Checks help confirm that the account belongs to the person making a request, protect wallet records, detect misuse and meet legal duties. We use the result for the stated check and retain it according to applicable retention needs.

Use the privacy contact route through support, state whether you want access or a correction, and identify the account you control. We may verify ownership before acting, then respond within the period required by local law.

You may request deletion where local law provides that right. We first assess the request because records may need to remain for security, disputes, transaction history or a mandatory legal duty, and we explain the outcome and any limits.

Cookies or similar storage can keep a session active, support sign-in protection and remember a privacy choice. Your browser may control optional storage; required storage can remain necessary for account access, and the policy explains the available choices.

Retention depends on the purpose, account status, security needs, dispute handling and Malaysian legal duties. When the applicable period ends, we delete, anonymise or restrict the record, although lawful backup or preservation exceptions may apply.

Contact the support route shown on this page using the email or mobile detail linked to your account. We route privacy matters for assessment, verify the request where needed and explain the next step under applicable law.

Privacy Policy For Your lv918 Account

Contact Paths For Privacy Requests

Account access

Correction request

Privacy contact

Data Handling From Login To Retention

Data collected

Purpose of use

Cookies and storage

Account security

Retention periods

Your requests

Privacy Questions About Your Account Data

01 What data does lv918 collect about my account?

02 Why do you need identity or account checks?

03 How can I request a copy or correction?

04 Can I ask for deletion of my data?

05 How are cookies used on lv918?

06 How long do you retain account records?

07 Who can I contact about a privacy concern?

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